Get text support in between primary care visits with Connected Care.
What is the Connected Care program?
Our APCM Connected Care program is designed for patients with chronic conditions such as diabetes, arthritis, and any other long-term health concern that requires extra support to stay in good health now and in the long-term.
When patients sign up for this program, they’re assigned a human care manager they can text or call with questions or concerns in between their regular primary care visits.
Our dedicated care managers are available Monday – Friday 8:30am – 4:30pm PST.
What can Connected Care help with?
- Coordinating care to help you meet your health goals
- Answering questions about your health
- Navigating care
- Appointment scheduling
- Rx refills
- Referrals
- Accessing lab results
Who is eligible to participate?
Medicare patients age 65+ with one or more chronic health conditions are eligible to participate.
What patients say about Connected Care
“I love this service. So far, it is perfect. You’re very helpful and you listen and problem solve.”
“Rating: 10, definitely👍. The best part has been the help getting meds and appointments set up, along with the care and advice given to me about medical issues I’ve undergone these past years.”
“I really like this service. It’s very helpful to maintaining my good health.”
“I am extremely happy with this service. In fact I have bragged about you guys to my neighbors in AZ. Due to our lifestyle always traveling, keeping up with prescriptions is a challenge. With one text I can get my issues resolved quickly.”
How much does the Connected Care program cost?
The Connected Care program costs between $0-$50/mo. Payments apply toward your deductible. Once the deductible is met, the cost would be free (or a monthly copay) depending on your insurance plan.
If you’re age 65+, sign up today!
How to sign up
To sign up, call or text “start” to 425-517-1891 or ask your primary care provider for an APCM/Connected Care sign-up form.
Once enrolled, you’ll receive a text to confirm your participation. You can then begin getting direct support from one of our dedicated care managers.
Meet our Care Managers
Amanda
Amanda is a Registered Nurse dedicated to helping patients feel supported, informed, and confident in managing their health. She has over 10 years of experience in primary care, mainly at WWMG. This has given her a strong understanding of the unique needs of patients and the importance of accessible and compassionate care.
As part of the APCM Connected Care program, Amanda works closely with patients and their healthcare teams to provide personalized support and to coordinate care across their healthcare needs.
Christine
Christine is a Certified Medical Assistant with over 20 years’ experience in patient-centered care. At Western Washington Medical Group, she specializes in chronic care management, with a focus on supporting older adults and helping patients manage their ongoing health needs.
Her approach is solution-oriented, professional, and personal. She believes every patient deserves to feel heard, supported, and cared for. Christine brings extensive clinical experience, a genuine passion for helping others, and a commitment to making a positive difference in every patient’s healthcare journey.
WWMG’s care managers are available Monday – Friday 8:30am – 4:30pm PST.
To sign up for the Connected Care program, call or text “start” to 425-517-1891.